Use of personal data
Most of our services do not require any form of registration, allowing you to visit our Site without telling us who you are. However, some services may require you to provide us with personal data. In these situations, if you choose to withhold any personal data requested by us, it may not be possible for us to respond to your query and for you to gain access to certain parts of the Site.
- User name
- Postal address
- Telephone number
- Email address
Non-disclosure of personal data
Security and confidentiality
To ensure the security and confidentiality of personal data that we collect online, we use data networks protected, inter alia, by industry standard firewall and password protection. In the course of handling your personal data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us in accordance with the "Contact" section.
Choices / access / Updating personal information
We provide you with the opportunity to opt-out of receiving electronic communications related to the Sites. However, regardless of your opt-out preferences, Valora may still at times need to send emails for administrative reasons.
Please note that changes may not be effective immediately. We will endeavour to comply with your request as soon as reasonably practicable.
To review, correct, update or otherwise limit our use of your personal information that has been previously provided to us, you may send mail to the following postal address and clearly describe your request:
Valora Holding AG
We will try to comply with your request as soon as reasonably practicable. Note that despite our efforts, there may be residual information that will remain within our databases and other records, which will not be removed or changed. Further, please note that we may need to retain certain information for recordkeeping purposes. Finally, we are not responsible for removing information from or updating information in the databases of third parties with whom we have already shared your Personal Information.
A cookie is a small piece of text that web sites place in the cookie file of a user’s browsers. Cookies allow a web server to transfer data to a computer or device for recordkeeping and other purposes. We may collect and process information about your visit to this website, such as the Site you visit, the website you came from and some of the searches you perform. Such information is used by us to help improve the contents of the Site, compile aggregate statistics about individuals using our Site for internal, market research purposes, better serve you with more tailored information and to facilitate your on-going access to and use of the Sites.
Third party sites